HARVISDA, Hani.
 Pengaruh Kualitas Pelayanan Receptionist Terhadap Loyalitas Pelanggan Di Hotel Ibis Padang.
<strong>JURNAL PENDIDIKAN DAN KELUARGA</strong>, [S.l.], v. 10, n. 1, p. 18-28, dec. 2018.
ISSN 2549-9823.
Available at: &lt;<a href="http://jpk.ppj.unp.ac.id/index.php/jpk/article/view/505" target="_new">http://jpk.ppj.unp.ac.id/index.php/jpk/article/view/505</a>&gt;. Date accessed: 02 feb. 2025.
doi: <a href="https://doi.org/10.24036/jpk/vol10-iss1/505">https://doi.org/10.24036/jpk/vol10-iss1/505</a>.